"Our 88-year-old mother was a patient for 2 weeks. Mom was on a roller coaster, we never knew what to expect. Everything was new and frightening to us as we watched her struggle to live. Through it all, Mary was there, working tirelessly, diligently, helping Mom and us understand issues and ramifications. She patiently explained things to us, sometimes more than once, until we got it. Of utmost importance to her was Mom's comfort. Mary was also concerned about each of us as we went through our own emotional and exhausting roller coaster rides. We looked forward each day to seeing Mary. She obviously cared deeply for Mom. Mary became like family. Mary's tireless, devoted, and skilled passion for our mother's well being made a huge impression on us. She stood out as a nurse willing and able to go beyond the normal call of duty.“
「我們 88 歲的母親住院了 兩週。媽媽的病情起伏不定，我們從未知道會發生什麼。看著她奮力求生，一切對我們來說都是新的和可怕的。在這一切中，Mary始終在身邊，努力不懈、勤奮地幫助媽媽和我們理解問題及其影響。她耐心地向我們解釋事情，有時甚至要解釋好幾次，直到我們明白。對她而言，母親的舒適是最重要的。Mary 也關心我們每一個人，因為我們都在經歷自己的情感和疲憊的過山車。每天我們都期待見到 Mary。她顯然非常關心媽媽，Mary 就像家人一樣。Mary 對我們母親健康的無私奉獻和專業技能給我們留下了深刻的印象。她是一位願意並且能夠超越正常職責的護士。」