Patient Service Representative (Full-time) Outpatient department

Duties
  • Provide receptionist duty for the department including but not limited to greeting patients and visitor, handling phone calls, managing incoming and outgoing communication
  • Maintains patients record, booking appointment and coordinate patient from arrival
  • Provide general clerical support in procurement, internal communication and department operation
  • Prepare census and condition reports accurately in a timely basis
  • Maintain strict patient confidentiality and ensure safe work practice of the department
Requirement
  • DSE graduate or equivalent
  • Relevant working experience in hospital or clinic is preferred
  • Able to speak fluent Cantonese, Mandarin and English is essential. Knowledge of other language is an advantage
  • Proficient in MS Office and Chinese Word Processing
  • Good customer service and telephone manner
  • Fast and accurate typist
Post Date
14 Sep 2026
Close
Outpatient clinic (GPs)
Office Hour: Sunday - Friday (9am - 1pm & 2pm - 6pm)