Insurance Coordinator (Full-time) 5-day work week

  • University graduate or above.
  • 3 years of health care or medical insurance experience, preferably in provider relations nature
  • Good organization skills in maintaining and managing internal direct billing protocol.
  • With experience in service industry and customer service
  • Demonstrate good communication, customer service, interpersonal and problem solving skills.
  • Attention to details and excellent follow through on work tasks.
  • Ability to handle multiple of tasks at one time.
  • Demonstrate initiative and willingness to accept responsibilities.
  • Proficiency in both spoken and written English and Chinese, including Mandarin.
  • Proficiency in MS Office - Word, Excel, PowerPoint etc.
  • To liaise and communicate with business partners such as insurance companies on direct billing operation protocol.
  • To oversee daily direct billing operation in order to maintain high direct billing service level.
  • To provide recommendation on new agreement and agreement renewal with potential / existing business partners.
  • To provide staff training on direct billing and insurance knowledge.
  • To participate in various projects on the development, maintenance and enhancement of operations systems.
  • To work with the team to facilitate the Budget Estimation.
  • To assist in departmental planning and analysis.