Insurance Coordinator (Full-time) 5-day work week
- University graduate or above.
- 3 years of health care or medical insurance experience, preferably in provider relations nature
- Good organization skills in maintaining and managing internal direct billing protocol.
- With experience in service industry and customer service
- Demonstrate good communication, customer service, interpersonal and problem solving skills.
- Attention to details and excellent follow through on work tasks.
- Ability to handle multiple of tasks at one time.
- Demonstrate initiative and willingness to accept responsibilities.
- Proficiency in both spoken and written English and Chinese, including Mandarin.
- Proficiency in MS Office - Word, Excel, PowerPoint etc.
- To liaise and communicate with business partners such as insurance companies on direct billing operation protocol.
- To oversee daily direct billing operation in order to maintain high direct billing service level.
- To provide recommendation on new agreement and agreement renewal with potential / existing business partners.
- To provide staff training on direct billing and insurance knowledge.
- To participate in various projects on the development, maintenance and enhancement of operations systems.
- To work with the team to facilitate the Budget Estimation.
- To assist in departmental planning and analysis.
