Guest Relations Department - Contact

Guest Relations Department

Guest Relations Department

Bespoke Care –Guest Relations Department

Guest Relations department has been launched in 2018 with a mission to offer personalized service, genuine care to making patients feel at home by offering heartfelt hospitality, taking patient to upward journey and experience.


  • Meet and Greet on patient / guest arrival
  • Courtesy Escorting
  • Valet Parking
  • Japanese Interpreter
  • VIP service

Professional Translation Support

Professional Translation Support

The Sakura Services program was developed for the purpose of ensuring high quality services to our Japanese patients, and to build and strengthen our relationship with the Japanese community in Hong Kong and Southern China.

  • Japanese hotline Sunday to Friday, 9:00 a.m.- 5:30 p.m., for follow-up, appointments, general information and queries. Closed on Saturday & Hospital Holiday.
40 Stubbs Road, Hong Kong
Opening Hours

Monday to Sunday
08:30 - 17:30

Hospital Holiday