ゲストリレーション部 - Contact
ゲストリレーション部
ゲストリレーション部
ゲストリレーション部による「おもてなし」
ゲストリレーション部は、お客様一人ひとりに合わせた丁寧なサービスをお届けするために2018年に発足しました。お客様の心に寄り添い、ご満足いただけるよう心のこもった「おもてなし」を提供します。
サービス内容
サービス内容
- 病院到着時のご挨拶/お出迎え
- エスコートサービス
- バレットパーキング
- 日本語通訳
- VIP サービス
サクラサービス
サクラサービス
サクラサービスは、日本人の患者の皆様に質の高いサービスを提供し、香港および華南の日本人社会との関係を強化するために設けられました。
- 日本語でのお問合せ、診察/再診のご予約は日本語ホットラインにて承ります。
- 日本語ホットライン: 2835 0509
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日曜日-金曜日 9:00 a.m.- 5:30 p.m.(土曜、祝日を除く)
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メールアドレス: sakura.services@hkah.org.hk
What Our Patients Say
Please accept my deepest gratitude for the compassionate care and support during the treatment. You and your team, as well as surgical nurses, operation experienced team made a significant difference in the healing process. I like the hospital environment, peaceful, quiet; sense of love with very "human" of course your warmth manner and professionalism include entire staff, meant a lot to me and my family.
Thank you again.
Thank you again.
Ms Siu
I hope this message finds you well. I am writing to express my heartfelt gratitude for the exceptional care and support I received from Chi Chi during my visits to Adventist in the last 7 years.
Chi Chi's dedication to ensuring a positive experience for patients and their families truly shone through. From the moment I arrived, her team made me feel relaxed and secured. Her efforts to address my concerns and provide assistance were greatly appreciated. My family usually made visits to Adventist whenever in need and every time when Chi Chi was around, she would extend her care to us and do the best she can to make our life easier in Adventist.
It is evident that you and your staff are committed to creating an environment of care and professionalism. Thank you for going above and beyond to make my experience as comfortable as possible.
I will certainly share my positive experience with others, and I hope to see the same level of care extended to future patients.
Thank you once again for your outstanding service.
Chi Chi's dedication to ensuring a positive experience for patients and their families truly shone through. From the moment I arrived, her team made me feel relaxed and secured. Her efforts to address my concerns and provide assistance were greatly appreciated. My family usually made visits to Adventist whenever in need and every time when Chi Chi was around, she would extend her care to us and do the best she can to make our life easier in Adventist.
It is evident that you and your staff are committed to creating an environment of care and professionalism. Thank you for going above and beyond to make my experience as comfortable as possible.
I will certainly share my positive experience with others, and I hope to see the same level of care extended to future patients.
Thank you once again for your outstanding service.
Mr Cheng
On March 17, 2026, my family and I faced one of the most frightening moments of our lives at your hospital. As we waited anxiously in the corridor, hearts heavy with uncertainty, your team’s extraordinary professionalism, unwavering dedication, and genuine compassion turned our fear into hope. We are deeply grateful.
We would like to express our greatest thanks to cardiology specialist, and his surgical team. For over five hours in the operating room, they battled through immense challenges with masterful skill and steady resolve. When doctor emerged—exhausted yet reassuring—and explained everything clearly, we went from despair to relief in an instant. His expertise and commitment touched us profoundly.
The operating theatre team worked in perfect harmony, every movement precise amid the tension. In the ward, nurses provided round-the-clock care—gentle adjustments at midnight, quick responses to pain, patient answers to our endless questions—watching our family member recover from weakness to strength. Their kindness made the hospital feel like a second home.
Our sincere thanks also go to the floor reception team for their clear guidance during admissions and visits, easing us through the chaos. The lobby accounts staff handled billing with patience and clarity. And to the frontline staff—lobby attendants, security, and information desk staff—who directed us with smiles, to arrange taxi for us efficiently, and stayed cheerful in the rush—you quietly made everything possible.
Your entire team at Hong Kong Adventist Hospital – Stubbs Road builds trust with skill, serving with heart and deliver quality service.
Thank you once again to doctor, ward staff, reception, accounts, and frontline member for their contribution. Wishing you health and success.
We would like to express our greatest thanks to cardiology specialist, and his surgical team. For over five hours in the operating room, they battled through immense challenges with masterful skill and steady resolve. When doctor emerged—exhausted yet reassuring—and explained everything clearly, we went from despair to relief in an instant. His expertise and commitment touched us profoundly.
The operating theatre team worked in perfect harmony, every movement precise amid the tension. In the ward, nurses provided round-the-clock care—gentle adjustments at midnight, quick responses to pain, patient answers to our endless questions—watching our family member recover from weakness to strength. Their kindness made the hospital feel like a second home.
Our sincere thanks also go to the floor reception team for their clear guidance during admissions and visits, easing us through the chaos. The lobby accounts staff handled billing with patience and clarity. And to the frontline staff—lobby attendants, security, and information desk staff—who directed us with smiles, to arrange taxi for us efficiently, and stayed cheerful in the rush—you quietly made everything possible.
Your entire team at Hong Kong Adventist Hospital – Stubbs Road builds trust with skill, serving with heart and deliver quality service.
Thank you once again to doctor, ward staff, reception, accounts, and frontline member for their contribution. Wishing you health and success.
Lam's family
Our hotel guest Mr. Park has treated by urgent care, he wants to send a heartwarming gratitude to you, officer Seff, urgent care doctor. From our hotel to the hospital, your team was so thoughtful to prepare wheelchair, and when the guest arrived, there was no waiting time been treated right away by all of your professional manner. Mr. Park is grateful for the exceptional support, care until he left the hospital, your staff was all the way to ensure guest feels comfortable.
Thank you again for your unwavering dedication which is a significant impact to him.
Thank you again for your unwavering dedication which is a significant impact to him.
Mr. Park
What Our Patients Say
Please accept my deepest gratitude for the compassionate care and support during the treatment. You and your team, as well as surgical nurses, operation experienced team made a significant difference in the healing process. I like the hospital environment, peaceful, quiet; sense of love with very "human" of course your warmth manner and professionalism include entire staff, meant a lot to me and my family.
Thank you again.
Thank you again.
Ms Siu
I hope this message finds you well. I am writing to express my heartfelt gratitude for the exceptional care and support I received from Chi Chi during my visits to Adventist in the last 7 years.
Chi Chi's dedication to ensuring a positive experience for patients and their families truly shone through. From the moment I arrived, her team made me feel relaxed and secured. Her efforts to address my concerns and provide assistance were greatly appreciated. My family usually made visits to Adventist whenever in need and every time when Chi Chi was around, she would extend her care to us and do the best she can to make our life easier in Adventist.
It is evident that you and your staff are committed to creating an environment of care and professionalism. Thank you for going above and beyond to make my experience as comfortable as possible.
I will certainly share my positive experience with others, and I hope to see the same level of care extended to future patients.
Thank you once again for your outstanding service.
Chi Chi's dedication to ensuring a positive experience for patients and their families truly shone through. From the moment I arrived, her team made me feel relaxed and secured. Her efforts to address my concerns and provide assistance were greatly appreciated. My family usually made visits to Adventist whenever in need and every time when Chi Chi was around, she would extend her care to us and do the best she can to make our life easier in Adventist.
It is evident that you and your staff are committed to creating an environment of care and professionalism. Thank you for going above and beyond to make my experience as comfortable as possible.
I will certainly share my positive experience with others, and I hope to see the same level of care extended to future patients.
Thank you once again for your outstanding service.
Mr Cheng
On March 17, 2026, my family and I faced one of the most frightening moments of our lives at your hospital. As we waited anxiously in the corridor, hearts heavy with uncertainty, your team’s extraordinary professionalism, unwavering dedication, and genuine compassion turned our fear into hope. We are deeply grateful.
We would like to express our greatest thanks to cardiology specialist, and his surgical team. For over five hours in the operating room, they battled through immense challenges with masterful skill and steady resolve. When doctor emerged—exhausted yet reassuring—and explained everything clearly, we went from despair to relief in an instant. His expertise and commitment touched us profoundly.
The operating theatre team worked in perfect harmony, every movement precise amid the tension. In the ward, nurses provided round-the-clock care—gentle adjustments at midnight, quick responses to pain, patient answers to our endless questions—watching our family member recover from weakness to strength. Their kindness made the hospital feel like a second home.
Our sincere thanks also go to the floor reception team for their clear guidance during admissions and visits, easing us through the chaos. The lobby accounts staff handled billing with patience and clarity. And to the frontline staff—lobby attendants, security, and information desk staff—who directed us with smiles, to arrange taxi for us efficiently, and stayed cheerful in the rush—you quietly made everything possible.
Your entire team at Hong Kong Adventist Hospital – Stubbs Road builds trust with skill, serving with heart and deliver quality service.
Thank you once again to doctor, ward staff, reception, accounts, and frontline member for their contribution. Wishing you health and success.
We would like to express our greatest thanks to cardiology specialist, and his surgical team. For over five hours in the operating room, they battled through immense challenges with masterful skill and steady resolve. When doctor emerged—exhausted yet reassuring—and explained everything clearly, we went from despair to relief in an instant. His expertise and commitment touched us profoundly.
The operating theatre team worked in perfect harmony, every movement precise amid the tension. In the ward, nurses provided round-the-clock care—gentle adjustments at midnight, quick responses to pain, patient answers to our endless questions—watching our family member recover from weakness to strength. Their kindness made the hospital feel like a second home.
Our sincere thanks also go to the floor reception team for their clear guidance during admissions and visits, easing us through the chaos. The lobby accounts staff handled billing with patience and clarity. And to the frontline staff—lobby attendants, security, and information desk staff—who directed us with smiles, to arrange taxi for us efficiently, and stayed cheerful in the rush—you quietly made everything possible.
Your entire team at Hong Kong Adventist Hospital – Stubbs Road builds trust with skill, serving with heart and deliver quality service.
Thank you once again to doctor, ward staff, reception, accounts, and frontline member for their contribution. Wishing you health and success.
Lam's family
Our hotel guest Mr. Park has treated by urgent care, he wants to send a heartwarming gratitude to you, officer Seff, urgent care doctor. From our hotel to the hospital, your team was so thoughtful to prepare wheelchair, and when the guest arrived, there was no waiting time been treated right away by all of your professional manner. Mr. Park is grateful for the exceptional support, care until he left the hospital, your staff was all the way to ensure guest feels comfortable.
Thank you again for your unwavering dedication which is a significant impact to him.
Thank you again for your unwavering dedication which is a significant impact to him.
Mr. Park
営業時間
月 - 日
08:30〜17:30
病院の休日
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