Pharmacy Services

薬局
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The Pharmacy Department operates in compliance with local pharmaceutical legislation and professional standards of international accreditation bodies.

Mission: To meet patients' needs by providing comprehensive, high-quality, efficient and effective pharmaceutical services.

薬剤部の特長

薬剤部の特長

Professional Medication Counseling for Out-patients and Discharge Patients at Bedsides

  • Professional medication counseling service is available seven days a week.
  • Bedside discharge medication counseling is available to in-patients, their family and caregivers in the comfort of a private setting.
  • Our dedicated pharmacists provide appropriate medication education which promotes patient compliance and safe medication use.

 

Total Parenteral Nutrition (TPN) Services

  • Available since 2000, compounded parenteral nutrition solution is provided to critically ill patients who cannot tolerate oral nutrition and nourishment.
  • The formula of these solutions is tailor-made to meet individual patients’ daily caloric and clinical needs.
  • Specialized admixing procedure is performed in a laminar flow hood under strict aseptic environment and compounding techniques to ensure product sterility and quality.

 

Cytotoxic Reconstitution Service

  • Through the use of isolation technology since 1993, strict aseptic technique complements the high quality and effectiveness of our cytotoxic therapy for our cancer patients.
  • A new twin clean room was built in 2012 to cater for the higher standard and volume demands
  • The new pharmacy cytotoxic reconstitution room is equipped with the latest isolator model and state-of-the-art clean room technology with temperature and moisture control.


Unit Dose Dispensing System

  • A leader in adopting the unit dose dispensing system in in-patient dispensing since 1983, our hospital ensures medication safety at multiple levels of drug prescription ordering, distribution and administration throughout the hospital.
  • Adventist Health is the first healthcare institution in Hong Kong to employ the unit dose dispensing system throughout its hospitals.


Barcode Medication Administration (BCMA) Program

  • A multidisciplinary program fully implemented in all our in-patient wards.
  • 2D barcode and unit dose dispensing system are integrated. By utilizing mobile clinical solution technology, drug administration processes are securely checked by scanning the 2D barcode unit-dose packed drugs, patient medication administration record and patient identity wristband, ensuring accountability and traceability. This ensures the right medication is given to the right patient, at the right dose, at the right time and via the right route of administration. These "FIVE RIGHTS" of medication administration are in line with the international standard.

 

Clinical Pharmacy Service

  • Introduced in 2008 to enhance the quality of pharmaceutical care provision and effective interdisciplinary interaction in our hospital.
  • Service goals are to promote rational, safe and cost-effective utilization of medication.
  • Our pharmacists participate in holistic patient care, including medical chart review, clinical intervention, fall risk assessment, adverse drug reaction investigation, antibiotic and therapeutic drug monitoring, and patient education.
  • Periodic audits and monitoring are in place to measure the performance of these activities.
We're getting in touch to once again say thank you for the excellent care you provided for our kid, when he was ill last week.

It was such a relief to have our child cared for by such incredibly skilled and compassionate staff. We really appreciated Dr's clear and effective communication along with his expertise in emergency medicine. The nurses who attended Nico - Mandy, Cat, and Edwin (and any others whose names we have not included here) - were so kind, gentle, and attentive. Special thanks also to Bill at accounts for his patience in dealing with our insurance company, and Edwina from the pharmacy who prepared Nico's medicine promptly.

多謝, thank you again.
Sarah
I am writing to express my deepest gratitude for the exceptional care my Husband and I received during our recent stay at HKAH From the moment we arrived, we were met with professionalism, compassion, and genuine kindness at every level.

I would especially like to thank Dr, whose expertise l were truly reassuring throughout our stay.

My sincere appreciation also goes to the UC Nurses — Tracy, Mandy, and Ann — for their attentive and compassionate care.

To the incredible team on 5/F Ward, thank you from the bottom of my heart: Elaine Shum (Nurse Officer), Wing Chan (Case Nurse), Elaine Ho, Candy Lo, Kelvin Ho, Sheeila Lau, and Tracy Ho (Nurses), and Mandy Choi (Health Care Assistant). Your warmth, patience, and professionalism made an immeasurable difference .

I am also grateful to the Pharmacy team — Chloe Leung and Tony Leung — for their care and efficiency.

Above all, I would like to give special recognition to the Guest Relations team — beautiful Phoebe Poon and Seff Ho and Mohammad Zubair (John). Words cannot fully express how thankful we are for everything they did for us. Their kindness, patience, and unwavering support were truly extraordinary. They were our constant source of comfort and reassurance, and they handled every concern with genuine care and professionalism.

And at the top of the Guest Relations team stands you, Chi Chi Kwok. The care and kindness we received from your team are a direct reflection of your leadership. It is clear that you lead by example and do your work in an outstanding way. This gives real meaning to what it means to be the best leader. Your guidance has shaped a team that is compassionate, professional, and truly exceptional — and for that, we are deeply grateful.

Please know that your team is truly extraordinary. The level of care, professionalism, and humanity we witnessed is a reflection of outstanding leadership and a remarkable culture within your hospital. I believe your team deserves the highest recognition. they are simply a great team.

Thank you once again for everything. Please extend my heartfelt appreciation to every member of your team.
Alhamali
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Outpatient clinic (GPs)
Office Hour: Sunday - Friday (9am - 1pm & 2pm - 6pm)