24/7 Urgent Care Clinic

Hong Kong Adventist Hospital – Stubbs Road provides 24/7 urgent care services through our urgent care clinic. Our urgent care and emergency room services are under the management of the Emergency Medicine Specialists to ensure patients receive timely, appropriate, and high-quality emergency care. Our “single activation” emergency response team is capable of mobilizing doctors, nurses, radiotherapists, and various specialists at a moment’s notice. From morning to night, our professional medical team is available 24 hours a day, standing by to meet the medical needs of our patients.

Highlights of 24-Hour Clinic

Our Urgent Care service is being managed by Emergency Medicine Specialists in Emergency Medicine 24/7
Immediate triage: efficient redirection of patients to general medicine, urgent care, or specialty departments to ensure timely, appropriate medical treatment
“Single activation” emergency response team: capable of handling any emergency situation
Fully equipped facilities: equipped with technologically advanced emergency equipment; patients may also be transferred from the emergency room to a special care ward for 24-hour monitoring if needed
24/7 emergency angioplasty: meets international 90-minute “golden hour” standard, greatly increasing the chances of survival for heart attack patients
Emergency treatment for stroke: thrombolytic therapy provided within the three-hour “golden window” to dissolve blood clots and reduce the risk of complications
Hybrid Cardiac Catheterization & Interventional Operating Room allows for both angioplasties and coronary artery bypass surgeries to be conducted, avoiding the need to transport patients between operating rooms
Immediate referral to specialist(s) depending on patients’ needs

Scope of 24-Hour Clinic Services

Services

Treatment of acute, severe, and general illnesses
First aid and stabilization
24-hour outpatient treatment
24-hour diagnostic imaging services such as ultrasound, CT scan, and MRI
Referral to intensive care unit or special care ward
Admission services
Follow-up treatment
Minor surgeries
Suturing
Management of orthopedic trauma such as dislocation treatment (reduction and/or immobilization), cast application, and fitting of foot/ankle braces

Conditions and Treatments

Chest pain, acute myocardial infarction, angina pectoris, pulmonary embolism
Suspected stroke and emergency treatment for stroke
Acute hemorrhagic stroke, such as intracerebral hemorrhage (ICH) or subarachnoid hemorrhage (SAH)
Acute pain or trauma
Asthma or difficulty breathing
Bee stings, insect bites, and allergic reactions
Unexplained fever and viral infections
Dehydration
High blood pressure
Orthopedic trauma such as fractures, dislocation, and joint or sports injuries
Severe complications of diabetes, such as diabetic ketoacidosis
Cuts, scrapes, wounds, and burns

Medical Team

Emergency medicine doctors
Emergency nurses

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We're getting in touch to once again say thank you for the excellent care you provided for our kid, when he was ill last week.

It was such a relief to have our child cared for by such incredibly skilled and compassionate staff. We really appreciated Dr's clear and effective communication along with his expertise in emergency medicine. The nurses who attended Nico - Mandy, Cat, and Edwin (and any others whose names we have not included here) - were so kind, gentle, and attentive. Special thanks also to Bill at accounts for his patience in dealing with our insurance company, and Edwina from the pharmacy who prepared Nico's medicine promptly.

多謝, thank you again.

Sarah

I am writing to express my deepest gratitude for the exceptional care my Husband and I received during our recent stay at HKAH From the moment we arrived, we were met with professionalism, compassion, and genuine kindness at every level.

I would especially like to thank Dr, whose expertise l were truly reassuring throughout our stay.

My sincere appreciation also goes to the UC Nurses — Tracy, Mandy, and Ann — for their attentive and compassionate care.

To the incredible team on 5/F Ward, thank you from the bottom of my heart: Elaine Shum (Nurse Officer), Wing Chan (Case Nurse), Elaine Ho, Candy Lo, Kelvin Ho, Sheeila Lau, and Tracy Ho (Nurses), and Mandy Choi (Health Care Assistant). Your warmth, patience, and professionalism made an immeasurable difference .

I am also grateful to the Pharmacy team — Chloe Leung and Tony Leung — for their care and efficiency.

Above all, I would like to give special recognition to the Guest Relations team — beautiful Phoebe Poon and Seff Ho and Mohammad Zubair (John). Words cannot fully express how thankful we are for everything they did for us. Their kindness, patience, and unwavering support were truly extraordinary. They were our constant source of comfort and reassurance, and they handled every concern with genuine care and professionalism.

And at the top of the Guest Relations team stands you, Chi Chi Kwok. The care and kindness we received from your team are a direct reflection of your leadership. It is clear that you lead by example and do your work in an outstanding way. This gives real meaning to what it means to be the best leader. Your guidance has shaped a team that is compassionate, professional, and truly exceptional — and for that, we are deeply grateful.

Please know that your team is truly extraordinary. The level of care, professionalism, and humanity we witnessed is a reflection of outstanding leadership and a remarkable culture within your hospital. I believe your team deserves the highest recognition. they are simply a great team.

Thank you once again for everything. Please extend my heartfelt appreciation to every member of your team.

Alhamali

Our hotel guest Mr. Park has treated by urgent care, he wants to send a heartwarming gratitude to you, officer Seff, urgent care doctor. From our hotel to the hospital, your team was so thoughtful to prepare wheelchair, and when the guest arrived, there was no waiting time been treated right away by all of your professional manner. Mr. Park is grateful for the exceptional support, care until he left the hospital, your staff was all the way to ensure guest feels comfortable.

Thank you again for your unwavering dedication which is a significant impact to him.

Mr. Park

Out Patient Consultation Fee

Out-Patient Services Consultation Charges (Effective Date: 17/10/2025)

24-Hour Urgent Care Service
Urgent Care Consultation Fee $1,200
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Beginning October 1, 2021, for all special clinic bookings, the Hospital will charge the patients a “facility fee” of
HK$500 per 30 minutes session for regular consultation and a HK$1,500 “facility charge – procedure” for
consultation / treatment requiring special equipment.